Netvisor Pipedrive Integration Service – Terms of Service, 1.1.2022

Definitions

Pilvi Cloud Company Oy (Later ”Supplier”) develops and maintains the Netvisor Connector. The Netvisor Connector is provided as an app extension in Pipedrive Marketplace where instructions for setup and installation are described.

Netvisor is an online accounting and payroll software that includes core functions and automations of financial management for companies. Netvisor software is developed and owned by Visma Solutions Oy (Later “Service Provider”), a company registered in Finland (VAT Number FI19675438).

Netvisor Connector (Later “Integration Service”) is an integration service that allows a Netvisor Customer (Later “Customer”) to generate sales invoices from Pipedrive CRM and send them to Netvisor. These Terms and Conditions determine and define the relationship between the Supplier and Customer, as well as, the relationship between the Supplier and Service Provider and the Supplier and the Reseller. The Customer and Service Provider enter into a contractual relationship with respect to using Netvisor online accounting software, to which the agreement between the Supplier and the Customer does not take a stand.

The contractual relationship between the Customer and Service Provider is described in the agreement / terms of use provided by the Service Provider, the Customer is obliged to read and accept these terms prior to implementation of the Netvisor Services.

All users who have registered for a Netvisor Connector paid subscription or have created an account to the Suppliers’ Integration Service(s), either through Pipedrive Marketplace or otherwise, are referred to as Customers.

SaaShop Oy (Later “Reseller”) (marketing name in Finland: Ohjelmistoja.fi) is a company registered in Finland.

SaaShop Oy (VAT Number FI29180041) functions as the reseller partner for the Supplier. SaaShop Oy acts as a value-adding service provider for the use of software, and as an online marketplace catalogue to display including — but not limited to — the Supplier’ Integration Service(s).

The contractual relationship between the Customer and Reseller is described in the agreement / terms of use provided by the Reseller, the Customer is obliged to read and accept these terms prior to registering to the Reseller Marketplace. and provisioning of Integration Service(s).

Company

Pilvi Cloud Company Oy (VAT Number FI25867663) is a company registered in Finland.

Pilvi Cloud Company Oy owns, develops and maintains the Integration Service, which is meant for creating invoices in Pipedrive CRM and submitting them to Netvisor for accounting.

Application of the Terms of Agreement

These Terms and Conditions are applied to Integration Service provided by Pilvi Cloud Company Oy, unless otherwise agreed upon in writing. The parties in this agreement are Pilvi Cloud Company Oy, The Customer or Company using the Service(s), into which registration is delivered through Pipedrive Marketplace, or other means. Users agree to use the Integration Service according to these general Terms and Conditions.

Validity

These Terms and Conditions take effect as of 1st January 2022 and are valid until further notice.

Properties and Features of Integration Service

Integration Service is an online service, in which the Customer can create sales invoices by using app actions in Pipedrive CRM and submit these invoices to Netvisor for accounting. If the invoice is connected to a customer contact in Pipedrive that is not included in Netvisor, the Netvisor connector will create a new customer record in Netvisor. If the invoice includes product codes that are not included in Netvisor product listing, the user can add a new product record to Netvisor.

Finally, the Netvisor Connector will create or record an activity to Pipedrive CRM when an invoice is submitted successfully to Netvisor. Customized contents can also be featured on the Integration Service, to which these Terms and Conditions also apply.

The Supplier retains the right to modify, add to or delete features on Integration Service. In the event that any modifications, additions, or deletions require changes in the Customers’ services the Supplier shall notify the Customer as quickly as possible.

The Supplier also retains the right to modify, add to or delete features on Integration Service without informing the Customer prior to the event, if necessary due to security measures or other reasons. In this case, the Customer shall be informed of the measures taken as quickly as possible after the event.

The Supplier is not responsible for any direct or indirect costs due to changes in the properties or features of Integration Service.

Obligations of the Supplier

Pilvi Cloud Company Oy is responsible for the Integration Service(s) corresponding to the Terms and Conditions set forth in this agreement. The Supplier is responsible for all human and other resources needed to provide the Services.

The Supplier strives to make Integration Service available for use around the clock. The Supplier does not guarantee the level of availability of Integration Service. Any disruption in the Integration Service is intended to be remedied as quickly as possible and Customers are informed on a best effort basis.

The Supplier is not responsible for interferences from networks or other information systems coming from the Customer, or for interferences caused by unauthorized use or similar activities. The Supplier shall not be responsible for any damage or errors caused by viruses.

The Supplier shall not take responsibility for any errors or service breaks caused by Force Majeure or caused by the actions of a third party, such as complications or faults that may arise from the network or programs of a third party.

The Supplier reserves the right to temporarily suspend the Integration Service, if necessary for installation, reparation, maintenance or other work needed for security reasons as pertaining to the Integration Service or if required by law or administrative order. The Supplier strives to minimize the duration of the break in service and will inform the Customer of the break prior to the occurrence of the break in service whenever possible.

The Supplier is not responsible for compensating the Customer for any direct or indirect costs incurred during break in services.

Obligations of the User

A Customer User is obliged to use Integration Service in the manner set forth in the agreement and Terms and Conditions. The User shall not use Integration Service for illegal or uses that are in breach of good practice. The Supplier reserves the right to block or prevent the use of or access to Integration Service in the event that a User is in violation of the Term and Conditions set here forth.

The User is obliged to inform the Supplier of all correct and timely information for the User. The information relates to contact and billing information requested in the agreement. The User is obligated to inform the Supplier of any change in information in a timely manner.

The User is obligated to store login information for the user account (username and password) with care. The User shall take care that the login information does not fall into outside hands. The User is responsible for all activity on Integration Service from their user account, and shall be held responsible for any compensation caused by wrong use or damage to the Supplier, Service Provider, and possible third-parties.

The User shall provide the Supplier with adequate and correct information for delivery of the Integration Service and to contribute to the delivery of or use of services in the best possible manner.

The User is obliged to carefully read agreements and contract terms of Service Providers for Cloud Services provided and other possible third-parties, and accept them before beginning use of the Integration Service.

The User is obligated to read the Integration Service terms and possible changes to them as well as any other possible changes to them as informed by the Supplier through an update sent by the Supplier, or possible third-party partner, and to react to any actions set forth in said update. Updates can be released on the Suppliers’ website or delivered to the User through other means.

Integration Service User Accounts

A Customer User Account is created for the User by signing up and registering to the Integration Service.

The User is responsible for all actions carried out on the user account. The Supplier is not responsible for any unauthorized use of the user account. If the User suspects any unauthorized used of or on the user account, the User is to contact the Supplier without delay at support@pilvi.com.

The Customer User Account can be deleted by contacting support@pilvi.com.

Billing and Payment

The Supplier charges the Customer for the Integration Service, unless agreed upon separately by the Supplier and Customer. Payment takes place in advance. The User is obligated to pay all costs incurred from the use of Integration Service, including any applicable taxes.

Payment for Integration Service(s) takes place in advance. The Customer is offered different payment methods to pay for invoices via the Reseller’s online customer portal.

The Supplier reserves the right to discontinue a Service if the Customer does not complete payment by the due date. The Supplier reserves the right to terminate the Service without due notice if payment is not completed after issuing of payment notice. The Supplier reserves the right to charge interest on late payments under the Act set forth for the interest on late payments.

The Customer can cancel the subscription for Integration Service by contacting support@pilvi.com . After cancellation, the Customer can use the Integration Service until the end of pre-paid billing term.

Limitations of Liability

Integration Service(s) provided are the property of the Supplier.

The Supplier is liable for any inaccuracies and possible errors pertaining solely to the Integration Service.

The Supplier shall not be liable for any direct or indirect costs or damages occurring from Cloud-Services provided to the Customer by the Service Provider, or other third parties.

Intellectual Property Rights & Confidentiality

Ownership and all intellectual property rights to Integration Service(s) and all related documentation, all copies thereof, changes and translations are the property of the Supplier or of third parties.

Integration Service(s) and the information contained therein are the sole property of the Supplier. The Customer does not hold the rights to copy, modify, transmit, sell, publish or license any information, programs or services in any way pertaining to the Integration Service. The ban also applies to all information created and processed in cooperation between the Customer and the Supplier.

Amendment of the Agreement

The Supplier holds the right to unilaterally change terms of the agreement. Continued use of Integration Service(s) is considered as an indication of an approval of the changes.

The Customer does not hold the right to transfer the contract to a third party without the expressed prior written consent of the Supplier.

The Supplier holds the right to transfer the contract or Integration Service(s) to a third party, as well as change the terms or service description of the content.

Governing Law & Dispute Resolution

The Contract shall be governed by Finland law. Disputes or disagreements are primarily intended to be resolved through negotiation. If an agreement is not reached, and further negotiation is not possible, disputes will be resolved in the Court.