Netvisor Connector by Pilvi – Privacy policy

We respect our Customers privacy and take security very seriously. We will do our utmost to protect our customer’s and their data. We have taken multiple measures to guarantee that our service is secure to use.

Updated: 1st January 2022

Registrar

Pilvi Cloud Company Oy (“Pilvi”)

Upseerinkatu 1, 02600 Espoo Finland

Contact Person: Register officer

Tel: +358 9 31 581 088

email: sales@pilvi.com

Type of register: Customer register.

This register is used to manage Nevisor Connector Customer’s contact and subscription details. The register is based on information given by the customer and public sources.

Personal information collected

Netvisor Connector stores basic user credentials such as name, email address and password.

Netvisor Connector stores following information about the use of it’s services:

  • Session identifier (session id)
  • User IP and DNS-address
  • Source of visit
  • Time of visit

This information is collected, both for statistical and for administrative purposes. The service provider can publish statistical information about service usage. Individual users, devices IP addresses or DNS addresses will not be published. The information listed above will identify the user’s device, but not the user itself.

In addition Pilvi collects additional information from it’s customers. The information is collected to be able to provide the service:

  • Contact Person name and email address
  • Other possible information which has been input by the user that is necessary to carry out the delivery of service,

We do not disclose or share personal information collected by our service or site to third parties in the normal course of business. We store this data for as long as it is essential to the delivery of the service. By using this service, the user approves the collection of this information.

Disclosure and Sharing of Data

We use subcontractors to be able to provide the best possible user experience for our customers. Our default policy for disclosure and sharing our Customer data is ‘as little as possible’. In addition we prefer subcontractors that process and stores their data inside EU/EEA. For our non EU/EEA subcontractors, we rely on the The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.

Information will not be disclosed to third parties otherwise than previously specified.

Security measures in the service

Pilvi utilizes multiple controls to prevent possible attacks starting from firewalls and intrusion prevention systems. SSL is used to encrypt all traffic between the client and the service in order to protect the users against man-in-the-middle attacks.

Right for denial

User has the right to prohibit the registrar to process personal data for purposes of direct marketing, telemarketing, market research and public opinion surveys and for personal research. User may inform us about denial, either in writing or by phone.

Updating the Privacy policy

Pilvi updates its Privacy policy regularly. You’ll find the latest Privacy policy from this page. In addition we’ll inform our customers when we update this policy.